Privacy Policy

Introduction

TKA Topeka Masonry respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website or services. By using our website or hiring our services, you agree to the collection and use of information as described in this policy.

Information We Collect

We collect information that you provide directly to us when you request services, contact us, or use our website. This may include:

• Name and contact information including phone number, email address, and mailing address
• Property address and details about your masonry project
• Payment and billing information
• Communications between you and our company
• Photos of your property related to project estimates or documentation

We may also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages visited. This information helps us improve our website and understand how visitors use our site.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide masonry services and communicate about your project
• To prepare estimates and contracts
• To process payments and maintain billing records
• To schedule appointments and send project updates
• To respond to your questions and provide customer support
• To improve our services and website functionality
• To send occasional updates about our services if you have opted in
• To comply with legal obligations and protect our legal rights

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business, such as payment processors or scheduling software, who are bound by confidentiality agreements
• With suppliers or subcontractors when necessary to complete your project
• With building departments or inspectors when required for permits and compliance
• When required by law, such as in response to a subpoena or legal process
• To protect our rights, property, or safety, or that of others
• With your explicit consent for specific purposes

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential if you have an account with us.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may limit some website functionality. We do not use cookies to collect personally identifiable information without your consent.

Third-Party Links

Our website may contain links to third-party websites, such as material suppliers or industry associations. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project records including contracts, photos, and communications are typically retained for several years after project completion for warranty and legal purposes.

Your Rights and Choices

You have certain rights regarding your personal information:

• You may request access to the personal information we hold about you
• You may request corrections to inaccurate or incomplete information
• You may request deletion of your personal information, subject to legal retention requirements
• You may opt out of marketing communications at any time
• You may object to certain uses of your information

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our services and website are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete the information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: